These Terms & Conditions govern the use of the website and services provided by MJ EXPORTS (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by these terms.

1. Business Overview

MJ EXPORTS provides products and/or services related to trading and business activities. Details related to products, services, pricing, and delivery are shared directly with customers through official communication channels.

2. User Responsibilities

Users must provide accurate and complete information while submitting inquiries or placing orders

Any misleading, false, or incomplete information may result in order cancellation

Users agree not to misuse the website or engage in unlawful activities

3. Pricing Policy

Product prices are not displayed on the website

Pricing is shared only after inquiry and mutual confirmation

Final prices are communicated via email, phone, or official invoice

Prices may vary based on quantity, specifications, and delivery location

4. Order Confirmation

An order or service request is considered confirmed only after successful payment

Order confirmation details are shared through email or phone

MJ EXPORTS reserves the right to accept or reject any order

5. Shipping Policy

All orders are shipped within 7–10 working days from the date of order confirmation or payment receipt

Delivery timelines may vary due to logistics, location, customs clearance, or unforeseen circumstances

MJ EXPORTS is not responsible for delays caused by courier partners, natural events, or regulatory authorities

6. Packaging Policy

Products are packed using appropriate and secure packaging methods

Packaging standards depend on the nature of the product

Once the shipment is handed over to the logistics partner, responsibility for transit lies with the carrier

7. Refund & Cancellation Policy

Cancellation Policy

Cancellation requests must be submitted before order processing or dispatch, Orders once processed or shipped cannot be cancelled

Refund Policy

Refunds are applicable only in the following cases:

Duplicate payment

Failed transaction with successful debit

Order cancellation approved by MJ EXPORTS

Refund Process

Approved refunds will be processed to the original payment method

Refund processing time is generally 7–10 working days, depending on the issuing bank

Non-Refundable Cases

Services already delivered or partially utilized

Delays caused due to third-party logistics, force majeure, or circumstances beyond our control

8. Limitation of Liability

MJ EXPORTS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, payment gateway, or logistics partners.

9. Third-Party Services

We use third-party services such as payment gateways and logistics providers. MJ EXPORTS is not responsible for their internal policies, delays, or technical issues.

10. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of MJ EXPORTS and may not be reproduced without prior written consent.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.

12. Modifications to Terms

MJ EXPORTS reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page.

13. Contact Information

For any queries related to these Terms & Conditions, please contact:

Company Name: MJ EXPORTS

Email: mjexports5567@gmail.com

Phone: +91 8886991171